When experience is needed, trust the experts

Bldg. 0750-D WIliamson Place La Boca
Panama City, Rep. of Panama

+ (507) 314 1756 / 52
ime@ime.com.pa

Surveyors
Available 24/7

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Engineering & Technology

At International Marine Experts (IME) there is a variety of experience and expertise that can be offered to private clients as well as the core business associated with the Insurance related instructions.

IMEas specialist engineering and technology loss adjusters, we carry out detailed investigations into causation and subsequently advise insurers regarding policy issues. We add value to the claims management process, by being flexible and dynamic, ensuring that all parties are kept fully informed at all times.

IME provides specialist engineering consultancy to insurers and insureds of large-value capital assets and systems; helping clients to reduce risk, improve operational performance and comply with functional safety and regulatory requirements.

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Property

International Marine Experts (IME) adjusters have excellent relations with the local and international insurance markets and have a long tradition of professional property loss adjusting. Our experienced adjusters manage in all types of property claims, with particular expertise in:

⚫ Domestic Property

⚫ Manufacturing & Hospitality

⚫ Real estate

⚫ Single Incident Major Loss

⚫ Technology

⚫ General Commercial Property

Most property losses result in an economic asset that is either damaged or non-functioning, consequently the responsibility of the professional adjuster may extend far beyond simply valuing the loss.

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Transportation

International Marine Experts (IME) has specialized marine and other cargo services. Transportation losses often involve unique challenges such as location and access to the damaged property, knowledge of the many types of different cargoes shipped and international laws and conventions, and the differing interests of insured, insurer, and manufacturer.

International Marine Experts (IME) full range of Transportation services is engaged even before the movement of the insured property. Beginning with pre-risk and loss prevention surveys and recommendations, our experienced adjusters can examine the proposed cargo route and the cargo itself to identify and ameliorate potential loss points such as transfer from truck or rail to ship, intermediate storage while awaiting cargo movement, cargo transit, and potential for external events such as strikes, or storms and other acts of God.

Cargo Insurance is the most international of all insurance lines. Like most coverage, cargo policies have an experience rating factor. Because Transportation losses are often caused by, or are the responsibility of, a third party such as a shipping company or warehouse owner, it is important to identify, pursue and recover all third party liabilities for losses in order to contain future experience rated coverage costs. In addition, our adjusters are trained to take the 'extra step' at the time of survey in securing additional evidence which not only serve to satisfy policy liability, but will also ensure that the potential for a successful recovery is maximized.

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Casualty

International Marine Experts (IME)Liability Adjusters and support staff have significant expertise and experience in:

⚫ General Liability

⚫ Product Liability

⚫ Construction Defect

⚫ Contractors Liability

⚫ Protection and Indemnity

⚫ Mediation/Settlement Conference Representation

We work closely with insurers, insureds, and legal counsel, as needed, to evaluate and settle liability claims expeditiously. Our extensive experience in managing the Casualty claims process provides both insurers and insureds with equitable loss resolution and reduced claims expense.

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Insurance Claims & Loss Adjusters

International Marine Experts (IME) provides a full service Loss Adjusters who facilitate the settlement of both simple and complex claims. We act on the instructions of the client and immediately assess the extent of the loss and begin the mitigation process. We performs claims management, loss adjusting to the International and local insurance market.

IME operates 24/7, 365 days a year. We are very well respected and trusted by insurance companies and loss adjusters alike.

Our surveyors have many years’ experience working within the claims and loss adjuster sectors and this invaluable experience and expertise has enabled us to build strong relationships with the best regarded firms in each of the above markets.

In the Loss Adjusting sector these include everything ranging from property, casualty, construction, engineering, marine, and any major loss etc.

As a firm of independent insurance loss adjusters and risk management professionals we provide claims adjusting, general investigations in case of fire, flooding, burglary and others. We are independent claims specialists who investigate complex or contentious claims on behalf of insurance companies and help policyholders restore their property to full working order.   

As Loss Adjusters, IME independently facilitate the settlement of insurance claims.

Generally acting on the instructions of an insurance company, IME will take instructions from an insurer to make an inspection of damage, investigate and report the cause and make recommendations regarding how best to reinstate the damage or settle the claim. In most typical cases the settlement of the claim is ultimately determined by the contract of insurance (the insurance policy) between the insurer and insured parties.

Once an insurance claim has been accepted by an insurer, IME will generally receive instructions to manage the settlement, acting as Insurance Claim Project Managers. This may involve managing the repair project or negotiating the appropriate payments.

International Marine Experts (IME) has specialists able to respond to any type of loss. Acting independently, we will ensure that the most economic settlement is achieved.

IME supports Four core practice areas:

⚫ Engineering & Technology

⚫ Transportation

⚫ Casualty

⚫ Property

Our mission is to offer our customers quality, swift, cost effective and timely marine surveys and consultancy services, especially focusing on the maritime industry world wide.
As a maritime company with headquarters in Panama, we have as our mission the objective of raising the professional standards and the international maritime image of the Republic of Panama, offering honest and high quality services.
Dedication, professionalism and the highest standards in the fulfillment of our quality policy are the focal points of our dealings in our relationship with the Maritime Community and our customers.

To become a recognized worldwide leader in independent marine surveying and consulting services with the highest quality standards.
⚫ IME believes in keep innovating and improving in order to provide you with the best value added, reliable, quality-oriented services for marine surveying and consulting.
⚫ We believe in been a strategic partner for the maritime industry in order to help create a maritime world with fewer accidents and free of substandard ships, resulting from irresponsible ship owners.
⚫ IME and its employees firmly believe that Profits and Safety should never be in competition.

At IME, continuous improvement is incorporated into every engagement we undertake. Our Quality Management System, certified under ISO 9001 and 17020. In addition, IME is the first Panamanian company to become a member of the International Federation of Inspection Agencies IFIA, organization that covers the world leaders in the field of testing, inspection and certification.

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